Shipping & Returns

Shipping

 You can track your order here: https://auspost.com.au/mypost/track/#/search

Your order usually ships between 6 to 72 hours, Excluding Weekends and Public Holidays.

 

 

RETURNS AND REFUNDS

We stand by the The both the Consumer Guarantees Acts of Australia and New Zealand.

Returns or exchanges of unopened goods will be assessed on a case by case basis and may include a refund, exchange or store credit. Do not return goods without contacting us first to be issued with a returns receipt to speed up the process. Then return to us by either courier or registered post to the address below. Customer must have a receipt to proceed with the return. The return must be unopened. 

 

Please contact us with in 24 hours in writing, by email to make a claim for goods lost or damaged in transit.

 

EXPIRED GOODS POLICY

Expiry dates for products varies from a few months on gels and bars to a few years on pills and powders. We will endeavour to never ship items that are expired or within two months of their expiry date. Should you be unhappy with this policy as it relates to items received in your order, please contact us and we will try and rectify the situation. Reduce to clear and short dated products sold as such are non-refundable and will have dates listed in the item description.